Privacy Policy

First Light BS (“we,” “our,” “us”) operates the website firstlightassist.com, which provides information about our Remote Business Management services.

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the UAE Personal Data Protection Law (PDPL 2022).

1. Information We Collect

We collect personal information only through a single contact form on our website.
When you submit the form, we collect:

• Name

• Email address

This information is used solely to respond to your enquiry or communicate regarding your request. We do not request, store, or process any other personal data (such as address, phone number, or payment details).

2. Automatically Collected Data

When you visit firstlightassist.com, limited non-identifiable information may be automatically collected by your browser or hosting provider, including:

• IP address

• Browser type and version

• Device type and operating system

• Time zone and general location

• Pages visited and time spent on the site

This data is used exclusively for technical performance, security monitoring, and aggregate analytics. It is not used to identify individuals and is not shared with third parties for marketing purposes.

3. Use of Your Information

We use your information only to:

• Respond to enquiries submitted via the contact form

• Provide information about our services if requested

We do not sell, rent, or disclose your personal data to any third party.

4. Data Retention

Your contact information is stored securely and retained only as long as necessary to respond to your enquiry or maintain legitimate business correspondence. If you wish to have your data deleted, you may request it at any time by emailing team@firstlightassist.com.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and processing your personal data is:

• Legitimate Interest: responding to your contact request or enquiry.

• Consent: when you voluntarily submit your details through the contact form.

6. International Data Transfers

Your information may be stored on servers located outside your country, including in the UAE or other jurisdictions.
We ensure that any such transfers comply with applicable data protection standards and safeguard your information appropriately.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and obtain a copy of your data

• The right to request correction or deletion of your data

• The right to withdraw consent at any time

• The right to restrict or object to processing

• The right to data portability

To exercise any of these rights, please get in touch with us at team@firstlightassist.com.

8. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your data from unauthorised access, misuse, or disclosure. However, no method of internet transmission is entirely secure; therefore, we cannot guarantee absolute security.

9. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. We encourage visitors to review the privacy policies of any external sites they visit.

10. Legal Disclosure

We may disclose information if required by law, regulation, or legal process, or when necessary to protect our rights, investigate fraud, or ensure the security of our users and systems.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

📧 team@firstlightassist.com